CODE EVE INTERNATIONAL GUARANTEE
The following Code Eve International Guarantee applies to Code Eve timepieces sold in any country (including the United States of America, Canada and Australia).
WHAT THE CODE EVE WATCHES INTERNATIONAL GUARANTEE COVERS AND FOR HOW LONG
Your timepiece has been made according to the strict quality standards of Code Eve and with all the care of highly qualified watch manufacturers. The watch is covered by this Code Eve International Guarantee against defects in manufacturing and materials. Please contact Code Eve (service contact can be found at www.code-eve.com) and they will be able to provide guarantee service as defined herein. Code Eve Watches warrants its product against defects in materials and manufacturing for a period of twenty-four (24) months from the date of purchase (the “Guarantee period”). If the product is returned during the Guarantee period, Code Eve will repair or replace any defective watch or part free of charge within a reasonable time after the product is returned, subject to the right to charge for shipping costs. Upon expiration of the Guarantee period, any repairs will be subject to a service charge.
HOW TO OBTAIN SERVICE
You may obtain service by bringing or sending the watch to Code Eve facilities in Switzerland. You are responsible for transportation costs, including, but not limited to: postage, insurance and packing materials. We ask any shipment to us to include certified delivery and insurance. In order to obtain service through this Code Eve International Guarantee, the returned watch must be accompanied by a print out of the invoice as a proof of purchase from Code Eve.
WHAT IS NOT COVERED UNDER THE CODE EVE WATCHES INTERNATIONAL GUARANTEE
The Code Eve International Guarantee does not cover:
(a) defects and damages due to loss, theft or fire, or other causes beyond our control;
(b) defects and damages resulting from misuse or negligence, or from accident;
(c) defects and damages caused by improper use (knocks, dents, crushing to the case, crystal, bezel, bracelet, or strap, etc.), alterations, tampering, dismantling, or services and repairs completed by anyone else than Code Eve;
(d) defects and damages due to normal wear and tear;
(e) watches where the serial number originally imprinted on the watch case is removed or not clearly legible, or where any part of the original watch back or any original number has been removed, changed, altered, replaced, erased or defaced;
(f) lack of accuracy of the watch if within the limits of average industry tolerance;
(g) battery changes, bracelets adjustments or bracelet and strap
(h) routine maintenance and cleaning.